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Frequently Asked Questions

Find answers to common questions about our services, appointments, insurance, and more.

General

What services does Nomi Beach Health offer?

We offer a comprehensive range of services including medical aesthetics (Botox, fillers, microneedling), men's health (TRT, ED treatment, HGH), medical weight loss (Semaglutide, Tirzepatide), wellness & regenerative medicine (peptide therapy, NAD+, IV vitamins), and primary & urgent care.

Do I need a referral to be seen?

No referral is needed. You can schedule directly by calling (786) 744-5152 or booking online through our Phreesia portal.

What are your hours of operation?

Our Aventura headquarters is open Monday–Friday 9:00 AM – 5:00 PM EST. Telehealth locations operate during local business hours. See our Locations page for specific hours.

Do you accept walk-ins?

Walk-ins are welcome at our Aventura headquarters for select services. We recommend scheduling an appointment to minimize wait times.

Appointments & Telehealth

How do I book an appointment?

You can book online through our Phreesia scheduling system, call (786) 744-5152, or visit our Aventura office in person.

Do you offer telehealth appointments?

Yes! We offer telehealth services across 17 states. Telehealth is available for many of our services including men's health consultations, weight loss management, wellness visits, and follow-up appointments.

What states do you serve via telehealth?

We currently serve Arizona, California, Colorado, Delaware, Florida, Idaho, Illinois, Kansas, Massachusetts, Nevada, New Mexico, New York, Texas, Utah, Vermont, Washington, and Wyoming.

How do I access the patient portal?

Our patient portal is powered by Athenahealth. You can access it through the 'Patient Portal' link on our website or by contacting our office for login assistance.

Insurance & Payments

Do you accept insurance?

We work with many major insurance providers. Coverage varies by service and plan. Please contact us to verify your specific insurance coverage before your appointment.

What payment methods do you accept?

We accept all major credit cards, debit cards, HSA/FSA cards, and cash. We also offer flexible payment plans for eligible treatments.

Do you offer payment plans?

Yes, we offer payment plans for many of our services. Please ask our team about financing options during your consultation.

Men's Health

What is TRT and who is it for?

Testosterone Replacement Therapy (TRT) is a medically supervised treatment to restore optimal testosterone levels in men with confirmed low T. Symptoms include fatigue, low libido, mood changes, decreased muscle mass, and brain fog.

Is TRT available via telehealth?

Yes, TRT consultations and follow-up appointments are available via telehealth. Initial blood work can be done at a lab near you.

Are men's health consultations confidential?

Absolutely. All consultations and treatments are completely confidential. We follow strict HIPAA guidelines to protect your privacy.

Medical Weight Loss

How does Semaglutide/Tirzepatide work?

These GLP-1 receptor agonists work by mimicking hormones that regulate appetite and blood sugar. They reduce hunger, increase feelings of fullness, and help your body use insulin more effectively — leading to significant, sustainable weight loss.

What kind of weight loss results can I expect?

Clinical trials show average weight loss of 15-20% of body weight with Semaglutide and 20-25% with Tirzepatide over the course of treatment. Individual results vary.

Still Have Questions?

Our team is here to help. Contact us directly for personalized answers.