Terms of Service
Effective Date: January 1, 2025
SMS Messaging
SMS Message Types
By opting in, you consent to receive SMS text messages from NoMi Beach Health for the following purposes:
- Appointment reminders (e.g., confirmations, rescheduling, cancellations).
- Promotional messages (e.g., special offers, announcements).
Consumer Consent and Opt-In
You will only receive SMS messages if you have provided express consent, either through our website, during registration, or by texting a keyword to our designated number.
Sample Opt-In Language
“By providing your mobile number, you agree to receive appointment and promotional text messages from NoMi Beach Health. Message & data rates may apply. Reply STOP to opt out.”
Opt-Out and Revoking Consent
You may opt out of SMS messages at any time by replying “STOP” to any message you receive. For additional help, reply “HELP” or contact us via our website.
Message Frequency
Message frequency will vary based on your appointments and participation in promotions.
Message and Data Rates
Standard message and data rates may apply to SMS messages sent or received, as determined by your mobile carrier.
Content Standards
All SMS content will comply with federal and industry guidelines. NoMi Beach Health does not send or permit messages related to:
- Sexually explicit material
- Hate speech or violence
- Alcohol (unless age-gated and with explicit consent)
- Firearms or weapons
- Tobacco products
- Controlled substances (including cannabis/CBD)
Dispute Resolution
If you have concerns or disputes regarding our SMS services, please contact us first via our website. We aim to resolve issues amicably; unresolved matters may be escalated as described in our general dispute resolution procedures.
Changes to Terms
We may update these Terms of Service at any time. Changes will be effective upon posting to our website.
Contact
For questions or help regarding SMS messaging, please contact us at support@nomiclinic.com or call (786) 744-5152.
How to File a Complaint
If you believe you have received SMS messages from NoMi Beach Health in error, or if you have a complaint regarding our SMS messaging practices, please contact us immediately at support@nomiclinic.com or call (786) 744-5152.
We take your concerns seriously and will promptly investigate any complaint regarding our SMS communications. If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authorities.
Email Communications
Types of Emails
By providing your email address to NoMi Beach Health, you consent to receive emails related to:
- Appointment reminders and confirmations
- Practice updates and important notifications
- Promotional offers and newsletters (if you opt in)
Consent and Opt-In
You will only receive promotional or marketing emails from NoMi Beach Health if you have provided express consent, either by checking an opt-in box on our website, registering for our services, or requesting to join our mailing list.
Opt-Out and Unsubscribe
You may opt out of marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any promotional email, or by contacting us at the email provided below. Transactional or service-related emails (such as appointment reminders or important account updates) may still be sent even if you opt out of marketing communications.
Message Frequency
The number of marketing emails you receive will be limited. Transactional emails are sent as needed for your appointments and care.
Privacy and Security
We respect your privacy and are committed to protecting your personal information. Your email address will not be sold or shared with third parties except as necessary to provide our services (e.g., email service providers acting on our behalf). All emails will comply with our Privacy Policy and applicable data protection laws.
Content Standards
Emails sent by NoMi Beach Health will never contain or promote content related to:
- Sexually explicit material
- Hate speech or violence
- Alcohol (unless age-gated and with explicit consent)
- Firearms or weapons
- Tobacco products
- Controlled substances (including cannabis/CBD)
Contact Information
If you have any questions, concerns, or complaints regarding our email communications, please contact us at support@nomiclinic.com or call (786) 744-5152. We will address your inquiry promptly.
Changes to Terms
We may update these Email Terms of Service at any time. Changes will be effective upon posting to our website.
How to File a Complaint
If you believe you have received emails from NoMi Beach Health in error, or if you have a complaint regarding our email practices, please contact us immediately at support@nomiclinic.com or call (786) 744-5152.
We take your concerns seriously and will promptly investigate any complaint regarding our communications. If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authorities.